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Please note that writing a problem statement helps your business identify issues that may be preventing you from reaching your goals.  A problem statement includes statistics and other information that provides additional insight into the problem.  Before you begin writing, it’s important to conduct thorough research on various factors that may be contributing to or exacerbating the problem.

Explain the Problem

The first section of the problem statement begins with a summary of the problem. Your summary should be concise and ideally no more than five sentences long. Avoid jargon and industry buzzwords. Clearly state the problem without extraneous details. You might begin your problem statement by explaining that you are unable to expand your database because of memory and storage limitations. The Ceptara website notes that problem statements are valuable resources when you work on an issue because they help focus your team, keep the team on track while you work to solve the program and validate that the solution addressed the problem.

Provide Facts

Briefly mention facts that confirm the problem. Depending on the problem, your program statement might include references to internal or external reports, staffing reports, statistics, customer demographics, national trends and information on company resources if they contribute to the problem. Avoid bogging down the statement with too many facts and figures. Include only key statistics that illustrate the severity of the problem. If you are unsure which facts to include, choose three facts that best support your argument.

Suggest a Solution

State your proposed solution to the problem. This section should be no longer than one or two sentences. You might mention that you will solve the memory problem by increasing your computer system’s memory and upgrading your database.  Mention how long you estimate it will take to solve the problem if applicable.  Don’t provide exhaustive detail about the solution in the problem statement. Complete details on the various stages of the solution can be included when you write a project plan.


Carefully research the problem before you begin writing the problem statement.  Don’t rely on what you think you know about the problem.  Review reports and talk to staff members to ensure that you truly understand the scope of the problem.  Consider the needs and experience of your audience when you write the statement.  The Purdue Online Writing Lab suggests considering what your reader already knows about the topic and what you need to explain to ensure that the reader understands the significance of the problem when you write the statement.


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