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Please note that writing a problem statement helps your business identify issues that may be preventing you from reaching your goals.  A problem statement includes statistics and other information that provides additional insight into the problem.  Before you begin writing, it’s essential to conduct thorough research on various factors contributing to or exacerbating the problem.

Explain the Problem:

The first section of the problem statement begins with a summary of the problem. Your resume should be concise and ideally no more than five sentences long. Avoid jargon and industry buzzwords. Instead, clearly state the problem without extraneous details. For example, you might begin your problem statement by explaining that you cannot expand your database because of memory and storage limitations. We note that problem statements are valuable resources when working on an issue because they help focus your team, keep the team on track. In contrast, you solve the program and validate that the solution addressed the problem.

Provide Facts:

Briefly mention facts that confirm the problem. Depending on the situation, your program statement might include references to internal or external reports, staffing reports, statistics, customer demographics, national trends and information on company resources if they contribute to the problem. Avoid bogging down the statement with too many facts and figures. Include only vital statistics that illustrate the severity of the problem. If you are unsure which points to include, choose three facts that best support your argument.

Suggest a Solution:

State your proposed solution to the problem. This section should be no longer than one or two sentences. For example, you might mention that you will solve the memory problem by increasing your computer system’s memory and upgrading your database.  Mention how long you estimate it will take to solve the problem if applicable.  Don’t provide exhaustive detail about the solution in the problem statement. Complete information about the various stages of the solution can be included when you write a project plan.


Carefully research the problem before you begin writing the problem statement.  Don’t rely on what you think you know about the issue.  Review reports and talk to staff members to ensure that you truly understand the scope of the problem.  Consider the needs and experience of your audience when you write the statement.  The Purdue Online Writing Lab suggests considering what your reader already knows about the topic and what you need to explain to ensure that the reader understands the significance of the problem when you write the statement.


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